Account Deletion

Permanently delete your XO Report account and all associated data.

Account deletion is permanent

After the 30-day cooling-off period, your account and all data are permanently deleted with no way to recover them. Make sure you no longer need access to XO Report before proceeding.

How to Delete Your Account

Sign in to the account portal at xo-report.com/account
Expand the Advanced section at the bottom of the dashboard
Click Delete My Account
Type DELETE in the confirmation field
Click Delete My Account to confirm

What Gets Deleted

All account data

Your user profile, settings, and all stored data are permanently removed.

Xero connections revoked

All OAuth connections to your Xero organizations are revoked. XO Report formulas in any spreadsheet referencing your organizations will stop working.

Subscription cancelled

If you have an active subscription, it is cancelled immediately as part of the deletion process.

Collaborator access removed

All users accessing organizations through your subscription lose access.

30-Day Cooling-Off Period

After requesting deletion, your account enters a 30-day cooling-off period. During this time:

Your account is marked for deletion but not yet removed
You can cancel the deletion by simply signing in to your account
After 30 days without sign-in, the deletion becomes permanent

Changed your mind? Sign in at xo-report.com/account within 30 days to cancel the deletion request and restore your account.

Before You Delete

Consider these alternatives before deleting your account:

Cancel your subscription instead

If you want to stop paying but keep your account for later, cancel your subscription. Your data is preserved and you can resubscribe any time.

Downgrade your plan

If the cost is too high, downgrade to a smaller plan instead of leaving entirely.

Need Help?

If you're having issues or need help before making a decision, contact our support team. We're happy to help resolve any problems.